HqO Flex Booking Experience
A ground-up redesign of HqO's resource booking flow and rethought to serve the full range of landlord and employer flex space needs across mobile.
Company
HqO
Role
Design lead
Responsibilities End-to-end UX/UI
Collaborators
Product, Engineering
Platforms
Hybrid Mobile App, Web
Year
2022
PROBLEM
The existing booking experience couldn't accommodate the full range of flex-space configurations that landlords and employers needed.
WHAT I DID
Led UX/UI redesign of the entire booking flow: research, concept, prototype, and handoff.
OUTCOME
$1.5M contracted ARR in 5 months. 20% avg QoQ increase in booking engagement.
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