HqO Flex Booking Experience
A ground-up redesign of HqO's resource booking flow and rethought to serve the full range of landlord and employer flex space needs across mobile.
Company
HqO
Role
Design lead
Platforms
Hybrid Mobile App, Web
Year
2022
Collaborators
Product, Engineering
Responsibilities End-to-end UX/UI
PROBLEM
The existing booking experience couldn't accommodate the full range of flex-space configurations that landlords and employers needed.
WHAT I DID
Led UX/UI redesign of the entire booking flow: research, concept, prototype, and handoff.
OUTCOME
$1.5M contracted ARR in 5 months. 20% avg QoQ increase in booking engagement.
