Papaya Pay Multi-Bill Flow
A redesigned multi-bill payment flow for Papaya's mobile web experience, reducing friction for users managing several bills at once.
Company
Papaya Pay
Role
Design Lead
Platforms
Mobile Web
Year
2023
Collaborators
Product, Engineering
Responsibilities End-to-end UX/UI
PROBLEM
Users with multiple bills had to pay them one at a time, which is tedious and error-prone.
WHAT I DID
Designed a multi-bill view and payment flow for mobile web, from research through handoff.
OUTCOME
Shipped feature reducing average payment session time and increasing multi-bill adoption.
